FREE PDF QUIZ 2025 USEFUL SALESFORCE SALESFORCE-LOYALTY-MANAGEMENT: SALESFORCE LOYALTY MANAGEMENT ACCREDITED PROFESSIONAL EXAM RELIABLE TEST BRAINDUMPS

Free PDF Quiz 2025 Useful Salesforce Salesforce-Loyalty-Management: Salesforce Loyalty Management Accredited Professional Exam Reliable Test Braindumps

Free PDF Quiz 2025 Useful Salesforce Salesforce-Loyalty-Management: Salesforce Loyalty Management Accredited Professional Exam Reliable Test Braindumps

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Salesforce Salesforce-Loyalty-Management Exam Syllabus Topics:

TopicDetails
Topic 1
  • Loyalty Program and Process Configuration: This section focuses on configuring the foundational and advanced features of Loyalty Programs. Salesforce Partners learn to configure tier models, member and partner management, customer incentives, and experiential features in this topic. Sub-topics also include defining promotions, eligibility rules, and personalized Loyalty pages using Experience Cloud templates. Configuring complex processing rules, user access models, and analytics dashboards equips Salesforce Partners with the expertise to deliver scalable, customer-centric Loyalty solutions.
Topic 2
  • Integration: Integration is crucial for a seamless Loyalty Management experience. In this topic, Salesforce Partners determine strategies for integrating Marketing Cloud, Commerce Cloud, Service Cloud, Salesforce CDP, and external systems using API templates and endpoints.
Topic 3
  • Strategies and Design: Salesforce Partners learn how Loyalty Management aligns with customers' business needs, processes, data requirements, and program parameters. This section includes identifying the appropriate Loyalty architecture, defining points and redemptions processes, benefits types, and the promotion lifecycle. Best practices for implementing Loyalty Management are also covered, ensuring practical application to real-world scenarios.
Topic 4
  • On-Going Loyalty Management: This section equips Salesforce Partners to sustain and optimize Loyalty solutions post-implementation. The topic includes leveraging analytics and dashboards, transitioning from sandbox to production, managing Loyalty campaigns, utilizing mobile app features, and resolving service-related issues.

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Original Salesforce-Loyalty-Management Questions, Answers Salesforce-Loyalty-Management Free

Are you worried about you poor life now and again? Are you desired to gain a decent job in the near future? Do you dream of a better life? Do you want to own better treatment in the field? If your answer is yes, please prepare for the Salesforce-Loyalty-Management Exam. It is known to us that preparing for the exam carefully and getting the related certification are very important for all people to achieve their dreams in the near future.

Salesforce Loyalty Management Accredited Professional Exam Sample Questions (Q75-Q80):

NEW QUESTION # 75
An Administrator uses Analytics for Loyalty to develop an InApp-Dashboard showing top and bottom agent performers on the Loyalty call center.
Which dashboard readily available through the Analytics Studio tool can be used to track agents' performance based on the number of members assisted, customer satisfaction scores, and modifications?

  • A. Team Performance Dashboard
  • B. Program Manager Home Dashboard
  • C. Loyalty Member Services Dashboard
  • D. Member Services Manager Home Dashboard

Answer: C

Explanation:
To develop an InApp-Dashboard showing top and bottom agent performers in the Loyalty call center, the most suitable dashboard available through the Analytics Studio tool is the:
Loyalty Member Services Dashboard (D): This dashboard is designed to track the performance of agents interacting with loyalty program members, including metrics like the number of members assisted, customer satisfaction scores, and modifications made by agents. It provides insights into agent performance and service quality in the context of loyalty member services.
The Program Manager Home Dashboard (option A), Member Services Manager Home Dashboard (option B), and Team Performance Dashboard (option C) may contain relevant metrics but are not specifically tailored to tracking individual agent performance in the context of loyalty member services.
Salesforce documentation on Analytics for Loyalty would provide information on available dashboards and their intended use cases, including how to customize and leverage them for specific analytical needs, such as tracking call center agent performance.


NEW QUESTION # 76
What two fields are attributed to a Loyalty Program entity in the Salesforce Customer Data Platform?

  • A. Last Modified Date
  • B. Created Date
  • C. Current Member Count
  • D. Reporting Enabled (Boolean)

Answer: A,B

Explanation:
Within the Salesforce Customer Data Platform (CDP), the Loyalty Program entity is attributed with various fields that help in managing and analyzing the loyalty program's performance. Two essential fields attributed to this entity are Created Date and Last Modified Date.
The Created Date field records the timestamp when the Loyalty Program entity was initially created in the system, providing a reference point for the program's inception. The Last Modified Date field, on the other hand, keeps track of the most recent update made to the Loyalty Program entity, offering insights into the program's maintenance and evolution over time.
These fields are crucial for administrative and analytical purposes, allowing businesses to monitor the lifecycle of their loyalty programs and make data-driven decisions based on the program's history and modifications.


NEW QUESTION # 77
When setting up a Loyalty Program what is one of the ways a company can measure member engagement with the Loyalty Program?

  • A. Benefits types
  • B. Analytics Studio
  • C. Qualifying Currency
  • D. Transaction Journals

Answer: D

Explanation:
One of the ways a company can measure member engagement with the Loyalty Program is through Analytics Studio. Analytics Studio is a powerful tool within Salesforce that allows organizations to create custom dashboards and reports based on their data. By leveraging Analytics Studio, a company can analyze various aspects of the Loyalty Program, such as member activity, redemption rates, point accumulation, and more.
This insight can help identify trends, areas for improvement, and opportunities to enhance member engagement and loyalty.


NEW QUESTION # 78
Which two features below are supported in the reference integration between Loyalty and Commerce Cloud?

  • A. Loyalty member enrollment
  • B. Resetting tier points
  • C. Loyalty member profile
  • D. Loyalty membership merge

Answer: A,C


NEW QUESTION # 79
Northern Trail Outfitters would like to encourage sustained engagement with its brand over time, the company has created a Promotion that issues a bonus reward to members who make three purchases in a single month.
What type of Loyalty Promotion should the Administrator use?

  • A. Aggregate Promotion
  • B. Cumulative Promotion
  • C. Joint Promotion
  • D. Standard Promotion

Answer: B


NEW QUESTION # 80
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